COMMUNICATION SKILLS AS ACHIEVEMENT OF ORGANIZATIONAL GOALS (STUDY ON STAFF AT THE COLLEGE OF HEALTH SCIENCE OF HUSADA JOMBANG)
DOI:
https://doi.org/10.60050/lkh.v9i1.66Keywords:
Communication, Organizational Goals, Information System Approach, Higher Education, Human ResourcesAbstract
Background: Communication is a vital aspect of human activity and organizational processes, especially within higher education institutions. The effectiveness of internal communication directly influences the achievement of organizational goals.
Objectives: This study explores the communication patterns at STIKes Husada Jombang and their impact on organizational performance.
Methods: A qualitative approach using the Information System Approach theory was employed. Data were collected from staff at STIKes Husada Jombang through interviews and documentation of institutional practices.
Results: Communication patterns were found to be highly personal and unstructured. Key issues included passive staff behavior, lack of follow-up on decisions, ineffective sanctions, and leadership that was not responsive to changes. These conditions hindered the achievement of the organization's vision and mission.
Conclusion: Organizational goals at STIKes Husada Jombang are hindered by weak communication structures. Enhancing communication management is essential to foster innovation and organizational growth.
References
Gerungan, W.A. (2010). Psikologi Sosial. Bandung: Refika Aditama.
Goleman, D. (2006). Emotional Intelligence: Mengapa EI Lebih Penting daripada IQ. Jakarta: Gramedia.
Hermana, D., & Barlian, U.C. (2004). Komunikasi dalam organisasi. Jurnal Administrasi Pendidikan, 2(1). https://doi.org/10.17509/jap.v2i2.6071
Imtinan, N.F. (2021). Gaya kepemimpinan dalam menghadapi era Society 5.0. Jurnal Kependidikan Islam, 11(2), 189–197. https://doi.org/10.15642/jkpi.2021.11.2.189-197
Melliasari, H., Dwiyono, I., Purwadhi, & Widjaya, Y.R. (2024). Digital leadership skill dan peranannya bagi kepemimpinan institusi pelayanan kesehatan di era digital. Journal Syntax Idea, 6(09).
Nandini, W.K. et al. (2024). Peran komunikasi dalam peningkatan kinerja organisasi. Journal of Citizen Research and Development, 1(2), 138–143. https://doi.org/10.57235/jcrd.v1i2.3161
Raharjo, T.W. (2014). Pentingnya komunikasi dalam melaksanakan koordinasi pembangunan. Jurnal Litbang, 76.
Syatriani, R. (2008). Hubungan antara kemampuan komunikasi dengan kemandirian pada remaja tunarungu. Jakarta: Universitas Gunadarma.
Wahyudi, A., Nasuha, M.A.A., & Yuliana, M.E. (2023). Peranan komunikasi dalam kinerja organisasi. Prosiding Seminar Nasional Teknologi Informasi dan Bisnis, 115–120. https://doi.org/10.47701/senatib.v3i1
Yusup, P.M. (2009). Ilmu Informasi, Komunikasi, dan Kepustakaan. Jakarta: Bumi Aksara.
Zahara, E. (2018). Peranan komunikasi organisasi bagi pimpinan organisasi. Jurnal Warta, 56. https://jurnal.dharmawangsa.ac.id/index.php/juwarta/article/viewFile/8/6.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Risha Setyowati, Vendi Eko Kurniawan, Warda Anil Masyayih, Rista Dian Anggraini
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
